Camping de la Ferme des Saules
General terms and conditions of sale:
The rental of a pitch or rental accommodation implies
total acceptance of the terms and conditions of sale by the
parties. The tenant, signatory of the present contract, concluded
for the period indicated on the contract, may not under any
under any circumstances claim any right to remain in the premises
the premises at the end of the rental period, except after a favourable
opinion
from the management, who may also, depending on availability, offer
him/her
the client another pitch/accommodation.
Pitch hire :
*We can provide you with a bare pitch that can accommodate up to
up to 6 people, for your tent, caravan or camper van.
caravan or motorhome.
*Pitches are available from 2.00 pm on the day of arrival and must be
vacated on arrival.
and must be vacated by 12:00 on the day of departure. Any
will be billed for an additional day.
an additional day will be charged.
*Pitch price: This is a price per night of occupation
(14.00 to 12.00 the following day).
The pitch price includes one installation and one vehicle.
This package gives free access to sanitary facilities, reception
services
reception services and play areas.
Supplements : Additional persons (adults or children)
or additional items on the pitch
(second vehicle, electricity, etc) are subject to an additional daily
charge.
additional daily charge.
Please note: seats will be allocated without distinction
order of registration of reservations.
The Management or its representative reserves the right to
change the allocation of a pitch according to availability.
Your visitors are welcome, but we ask them to please
Please report to the campsite reception before entering the campsite.
Accommodation hire :
Description: Please refer to the information in the brochure and on
the
website. Definition of rental seasons: Please refer to the
rate sheets. Rental periods and duration: Please refer to the rates in
the brochure or on the website.
brochure or on the website. The rental price includes
accommodation rental, utilities (water, gas, electricity),
access to reception services and play areas.
Rentals are available from 4.00 pm on the day of arrival and must be
vacated by the client.
and must be vacated by 10.00 am on the day of departure. Any
will be billed for an additional day.
an additional day will be charged. Transfer, subletting: All rentals are
subject to
and may not be transferred or sublet under any circumstances.
Visitors are welcome, but we ask them to report to the campsite
reception
Please report to the campsite reception before entering the campsite,
Security deposit :
Tenants must provide two separate security deposits on arrival.
the amounts of which appear on the rates: one for cleaning and
another for
one for cleaning and another for any damage to property or missing
objects.
- The cost of repairs in the event of damage caused by the
by the occupier.
- A lump sum of €50 for inadequately cleaned facilities.
insufficient cleaning.
- Any damage in excess of the amount paid as a security deposit
will be charged to the customer after deduction from the deposit.
security deposit.
Payment of the stay :
The booking of the stay only becomes effective after confirmation
by our services and payment by the tenant of a deposit.
For pitches:
*in the case of a reservation: the balance of the stay must be paid 10
days
before the scheduled arrival date.
*If not booked: the balance of the stay must be paid at the latest on
the day of arrival at the campsite.
day of arrival at the campsite.
For rentals :
The balance of the stay must be paid without a reminder from us 30
days
before the date of arrival.
Payment of the balance: in the absence of full payment on the date
Camping de la Ferme des Saules is entitled to consider that the
customer has cancelled
consider that the customer has cancelled the booking and will retain
any sums
already paid.
Changes to stay :
Changes are subject to availability.
Late arrivals / early departures: The pitch must be free
before 10.00 am on the day of departure and will be available from
4.00 pm for arrivals.
for arrivals. Outside these times, please contact us.
In the event of late arrival, the tenant must inform the
the campsite reception. If no news is received within 12 hours
agreed in the rental contract, the management reserves the right to
freely
the right to freely dispose of the pitch and re-let it. Full payment
payment in full remains required.
No reduction will be granted in the event of late arrival
or early departure
Promotions - Last-minute sales: On these occasions, it is possible
that for a
may have paid different prices for the same stay.
different prices. Customers who have paid the highest price will not
be reimbursed for the difference in price they have paid.
the difference between the price they paid and the promotional price.
The
discounts cannot be combined with promotions.
Cancellation:
In the event of cancellation on the part of Camping de la Ferme des
Saules: the sums paid will be reimbursed except in cases of force
majeure.
force majeure. In the event of cancellation by the customer: the
customer
must notify the Camping de la Ferme des Saules in writing ( by post
or by email with a request for acknowledgement of receipt). Failing
this, the customer
will be liable for payment of the sums due under the contract.
Cancellation policy: - More than 60 days before the scheduled arrival
date
arrival date: the deposit will be refunded. - Between 30 days and 60
days before
arrival date: the deposit is retained and represents payment of
cancellation
payment of cancellation charges. –
Less than 30 days before the
arrival date, or in the event of a no-show at the campsite: the full
the total amount of the stay is due.
Rules and regulations :
Acceptance of this contract implies compliance with the campsite's
posted at reception. In the event of non-compliance
the person(s) in question may be expelled from the campsite
be expelled without any compensation or reimbursement of any
deposit
deposits and booking fees. Insurance: It is the camper's
campers to be insured and to carry their family civil liability insurance
certificate.
liability insurance. Services :Out of season,
certain services may be modified or even cancelled.
cancelled. In addition, access to certain parts of the campsite may be
depending on the activity of the farm. Jurisdiction: The
The courts of Dunkirk have sole jurisdiction in the event of a dispute.
Mediation of consumer disputes:
In the event of a dispute, any customer of the campsite may contact
the
customer service, any campsite customer may, in accordance with
the provisions of the
in accordance with the provisions of the French Consumer Code
concerning the
mediation process for consumer disputes, the customer has the right
to
the right to have free recourse to the mediation service offered
by SAS CAMPING DE LA FERME DES SAULES
The consumer law mediator thus proposed is
MEDICYS.
CM2C
14 rue Saint Jean
75017 PARIS
01 89 47 00 14
www.cm2c.net
